Help

Questions & answers

Everything schools and students ask us before they apply. Still stuck? Email schools@tresswellness.com.

The program

What is Tress Wellness Professional?

Our program for US beauty, cosmetology and esthetics schools and their students. Schools get case-pack pricing and teaching support; students get VIP pricing; both get a direct line to our team. The aim is for the next generation of estheticians to learn on — and stay loyal to — a system their clients already buy.

Is the program free to join?

Yes. There's no fee to apply or to be part of the program. Schools and students purchase products at professional pricing; nothing is sponsored or free.

Which states is it available in?

Anywhere in the United States. Orders ship from our Houston, Texas warehouse.

Why isn't pricing shown on the site?

Professional pricing is for verified schools and students only. It's shared in your approval email, and applied through your code or pricing access at checkout.

Applying

What do I need to attach as proof?

Schools: your school licence or accreditation certificate; an instructor licence is welcome too. Students: a student ID, enrolment letter, or a note from your school on letterhead. A clear phone photo (JPG, PNG, HEIC) or a PDF, up to 4.5 MB per file, up to five files.

How long does review take?

A member of our US team reviews every application personally, usually within two business days. You'll get an email either way — if something is missing we'll ask rather than reject.

What happens to my documents?

They're stored in an access-controlled system and seen only by the small team reviewing applications. We collect only what we need to verify you and never share your documents.

Do I need to create an account?

No. The application is a one-time form. Approved schools and students shop with their code on tresswellness.com like any other customer.

Ordering & shipping

How do schools order?

In case packs — 24 bags of beads per scent, 24 spray sets, 80 spatulas, 6 kits — through the tresswellness.com checkout with card, Apple Pay or Google Pay. Schools that prefer credit terms complete our short credit application after approval.

How do students order?

One-off products on tresswellness.com with the VIP code from your approval email. The discount applies at checkout.

Where does it ship from and how long does it take?

From our Houston, TX warehouse. Most orders arrive within a few business days depending on your state.

Can we get samples before ordering?

Ask your contact on our team — for schools with a larger cohort we can often arrange a demo kit for the classroom.

The products

Is hard wax suitable for beginners?

Yes — it's why we use it. Hard-wax beads grip the hair rather than the skin and need no strips, so a beginner's first pulls are cleaner and more forgiving. The digital warmer takes temperature guesswork away.

Are the formulas gentle on skin?

All Tress Wellness waxes are designed to be gentle on skin and suitable for face and body. We frame skin care positively in the classroom: prep well, work at the right temperature, soothe after.

Where can I read reviews?

Tress Wellness has over 34,000 verified reviews on Amazon and is stocked at CVS, Meijer, Walmart and more. Every product page on tresswellness.com links to its reviews.

Ready to apply?

About three minutes. Two business days to hear back.

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